Shipping policy

Delivery Policy (Digital Products)

Thank you for shopping with me! All products in this store are digital crochet patterns, which means no physical items will be shipped.


1. Digital Delivery

Once your purchase is completed, your digital pattern(s) will be delivered immediately through:

  • A download link on the order confirmation page

  • An automatic email sent to the email address you provided at checkout

Please make sure your email address is entered correctly to avoid delivery issues.


2. File Format

All crochet patterns are delivered as PDF files.
You can download and open them on any device that supports PDF viewing.


3. Delivery Time

Digital delivery is instant.
In some cases, email delivery may take a few minutes depending on your email provider.

If you have not received your files within 10–15 minutes:

  • Check your spam/junk folder

  • Make sure your mailbox is not full

  • Verify that you used the correct email at checkout

If the files still do not appear, please contact me through the contact form on my website and I will resend them to you.


4. Download Limits

Each purchase includes personal access to the digital files.
Please save your files securely after downloading — I cannot guarantee indefinite access to expired or deleted download links.

I am always happy to resend your files if needed.


5. No Physical Shipping

Since all products are digital, there are:

  • No shipping fees

  • No delivery delays

  • No customs charges or international shipping issues

You get your pattern instantly worldwide. 🌍✨


6. Questions or Issues

If you have any concerns or need assistance with accessing your files, please reach out through the contact form on my website.
I am always here to help!